Privacy Policy

Last updated: 05/08/2025

Schwarzschild Radius LLC (“the Company,” “we,” “us,” or “our”) is committed to protecting the privacy of individuals who visit our website or otherwise use our services. This Privacy Policy explains the personal data we collect, how we process it, how long we retain it, and for what purposes.

1. Information We Collect

We collect information you provide to us directly—such as your name, email address, phone number, and business details—when you fill out a form, request an estimate, receive an invoice, or otherwise communicate with us.

We also use Google Tag Manager, Google Analytics, HubSpot Tracking Code, and Google Ads Tracking to understand user navigation, send relevant ads, and automate aspects of our marketing and CRM. These tools may collect details like IP address, browser type, and pages visited.

Data Sharing
• Customer data is not shared with 3rd parties for promotional or marketing purposes.
• Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

Messaging Terms and Conditions
• By providing your phone number and agreeing to receive texts, you consent to receive text messages from Schwarzschild Radius LLC, from 1-833-443-6245 regarding account notifications, customer care, delivery notifications. Consent is not a condition of purchase. Message frequency varies. Message & data rates may apply. You can reply STOP to unsubscribe at any time or HELP for assistance. You can also contact us at 1-833-443-6245 or info@schwarzschildradius.solutions. Mobile opt-in information is never shared with third parties.

2. How We Use Your Information

We use the data we collect for:

• Preparing estimates, proposals, and invoices related to our consulting services
• Contacting you regarding your inquiries, projects, or appointments
• Maintaining internal records as required by local, state, and federal laws
• Analyzing site usage and improving our services (via Google Analytics, Google Ads, HubSpot)
• Automating certain marketing or customer relationship tasks (e.g., follow-up emails) via HubSpot

We do not sell your information to third parties. We may share your data with trusted service providers or partners—such as HubSpot, Intuit Services (QuickBooks), Google Analytics, Google Ads, and OpenAI—strictly for the purpose of providing or improving our services. Each provider has its own privacy policy.

3. Cookies & Tracking Technologies

We use cookies and similar technologies to track user activity on our Services and store certain information. A cookie is a small data file stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our Services may not function properly.

Google Analytics uses cookies to track usage (pages visited, time spent, etc.). HubSpot places cookies for marketing automation and CRM data. Google Ads may place cookies for measuring conversions and serving relevant ads. You can manage or opt out via Google’s Ad Settings or install the Google Analytics Opt-out add-on.

4. Communication Preferences

We may send you text messages, emails, or other forms of communication as part of our business relationship. If you prefer to discontinue such communications, you may text or email us at any time requesting that we stop.

5. Data Retention

We retain records—including personal data—for as long as necessary to fulfill our services, comply with legal obligations, or meet auditing requirements. After these retention periods, or when data is no longer needed, we securely delete or anonymize it.

6. Your Rights

Depending on the applicable laws, you may have the right to:

• Request access to the personal data we hold about you
• Request corrections to any inaccuracies in your personal data
• Request the restriction of certain uses of your personal data
• Object to certain processing activities
• Opt out of communications as described above

To exercise these rights, please contact us at info@schwarzschildradius.solutions.

7. Security Measures

We implement reasonable security measures designed to protect your personal information from unauthorized access, disclosure, or misuse. However, no security system is foolproof, and we cannot guarantee absolute security of your data.

8. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from minors without parental consent. If you believe a minor has provided us with personal data, please contact us so we can remove the information.

9. Third-Party Links and Services

Our website may include links to other websites or embedded services (like HubSpot forms). We do not control the privacy practices of these third-party sites or providers; users are encouraged to read their privacy policies before sharing personal information.

10. Changes to This Policy

We may update our Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. Any modifications will be posted here with an updated revision date.

11. Contact Us

If you have questions or concerns about this Privacy Policy, or if you wish to exercise any of your rights, please contact us at:

• Email: info@schwarzschildradius.solutions
• Phone: 1-833-HI-EMAIL
• Address: 2125 Biscayne Blvd, Ste 204 #19151, Miami, Florida 33137, USA

This Privacy Policy is governed by the laws of the State of Florida and applicable federal laws of the United States. By using our services or accessing our website, you agree to the terms of this policy—including our usage of Google Tag Manager, Google Analytics, HubSpot Tracking, and Google Ads Tracking as described above.